## Twilio

Last synced Apr 30, 2026

Create amazing customer experiences with our Customer Engagement Platform (CEP) that combines communication APIs with AI. Build solutions for SMS, WhatsApp, voice, and email.

### Stay up to date with Twilio

#### APR 29, 2026 1 update

**Resume Conversation widget now available in Studio**  
Studio now includes the Resume Conversation widget, which allows outbound Studio flows to connect to an existing Twilio Conversation. This widget fetches an existing Conversation, lists its participants, and configures Studio to continue the flow when inbound messages are received. Note that this...

#### APR 23, 2026 1 update

**Elastic SIP Trunking - Pass on 603+ Reason Header Information**

#### APR 21, 2026 3 updates

**Flex UI 2.17.0 is now available**  
We’re excited to announce that Flex UI 2.17.0 is now available. This release includes a number of enhancements and bug fixes. For complete details, see the Flex UI release notes for 2.17.0.

**Twilio Java Helper Library Major Version Release 12.x.x**  
We released a new major version of the Twilio Java Helper Library on April 21, 2026. This release adds JDK 21 build and test support, bringing official compatibility with the latest Java LTS runtime. The library continues to support Java 8 and above; no runtime upgrade is required.

**Intelligent Alerts for Twilio Messaging is now Generally Available**

#### APR 20, 2026 1 update

**Twilio Node Helper Library Major Version Release 6.x.x**  
We're releasing a new major version of the Twilio Node Helper Library. To keep our customers' integrations secure, we're dropping support for Node.js versions 14 through 19, all of which have reached end of life and no longer receive security updates from the Node.js foundation.

#### APR 13, 2026 1 update

**Transit CallerID Sunset: Migrate to Verified CallerID or Immutable Call Forwarding Before May 31, 2026**  
Starting May 31, 2026, Twilio will begin sunsetting the Transit CallerID feature. Customers currently using Transit CallerID to present a different phone number than the one they're calling from will need to migrate to an alternative before this date.

#### APR 9, 2026 6 updates

**TCPA Known Litigators Check is now available in Compliance Toolkit**  
The TCPA Known Litigators Check is now available within Compliance Toolkit to help safeguard your messaging by identifying and blocking messages to phone numbers believed to be associated with individuals or entities with a history of filing TCPA-related legal actions.

**Consent Management API is in Public Beta**  
Consent Management API is now available globally in Public Beta, allowing you to programmatically sync, store, update, and manage end-user consent preferences across RCS, SMS, and MMS channels. This API acts as a centralized source of truth for managing consent preferences.

**Country Code Geomatch now supports RCS (Beta)**  
The Country Code Geomatch feature within Messaging Services now supports RCS in a public beta.

**Specify your SMS fallback sender when sending RCS messages**  
You can now specify the SMS or MMS sender Twilio uses when an RCS message fails to deliver using the new "FallbackFrom" parameter in your /Messages API request.

**ConversationRelay Payment Card Industry (PCI) Compliance**  
Twilio ConversationRelay now supports Payment Card Industry (PCI) compliant Voice workflows when configured with PCI-compliant TTS (text-to-speech) and STT (speech-to-text) providers.

**AT&T phone numbers can now be added as RCS test devices**  
Twilio Programmable Messaging now supports adding AT&T test numbers to your RCS sender.

#### APR 6, 2026 2 updates

**OAuth for Twilio APIs is now in GA**  
Twilio Communications APIs now support OAuth 2.0.

**A2P 10DLC campaign registration will require privacy policy and terms & conditions URLs starting June 30, 2026**  
Starting June 30, 2026, PrivacyPolicyUrl and TermsAndConditionsUrl will be required fields when registering a new A2P 10DLC campaign via the Twilio Messaging REST API. Campaign creation requests that don’t include both fields will be rejected during campaign review.

#### APR 5, 2026 1 update

**Branded Calling Insights: Canada, United Kingdom, & Germany**  
Branded Calling Insights for Canada, the United Kingdom, and Germany are now live in the US1 region.

#### APR 1, 2026 3 updates

**Verify Events: Verification Event Stream V3 released with new Tags parameter**

**Verify Events: Verification Stream (all versions) will no longer provide updated message delivery status or error code information**

**Verify Events: Message Status Event Stream V2 released with new Tags parameter**

#### MAR 31, 2026 2 updates

**Twilio integration with Salesforce Service Cloud Voice is live on AppExchange**  
We’re excited to announce Twilio’s integration with Salesforce Service Cloud Voice is GA and listed on the AppExchange.

**Voice Insights: Trust & Engagement Insights and Reports API (GA)**  
Voice Insights Trust & Engagement Insights and its companion Reports API are now Generally Available.

#### MAR 29, 2026 1 update

**Twilio SCIM API**  
Twilio SCIM API is now Generally Available (GA).

#### MAR 26, 2026 5 updates

**Add a Flex Instance to existing Twilio account or subaccount**  
We are excited to announce that Flex instances can now be added to any existing Twilio account or subaccount.

**Configure Part of Audience to import audience conditions in Segment**  
In Segment, when building an audience based on audience membership, you can use existing audiences as criteria.

**Create entity-based Linked Audiences in Segment**  
In Segment, you can now choose to build entity-based Linked Audiences, explicitly scoped to entities.

**Detect entity context changes with data freshness for Linked Audiences in Segment**  
In Segment, Linked Audiences now supports data freshness detection for Identify events.

**Flex SDK is GA**  
We are thrilled to announce that the Flex SDK has officially moved to GA.

#### MAR 25, 2026 1 update

**RCS support now available in Studio**  
Twilio Studio now natively supports RCS (rich communication services) for both outbound and incoming message flows.

#### MAR 19, 2026 1 update

**Start Conversation widget now available in Studio**  
Studio now includes the Start Conversation widget, which enables Studio flows to initiate a two-way Twilio Conversation without requiring custom code or direct API calls.

#### MAR 18, 2026 1 update

**Increased MMS rate limits for A2P 10DLC Phone Numbers in the U.S. starting March 18, 2026**  
Starting March 18, 2026, MMS rate limits for Application-to-Person (A2P) U.S. 10-digit long code (10DLC) numbers are determined by Brand Trust Score and Campaign use case.

#### MAR 15, 2026 1 update

**Twilio Now Supports Unified Opt-Outs across RCS, SMS, and MMS channels**  
Twilio Programmable Messaging automatically unifies opt-out management across RCS, SMS, and MMS channels.

#### MAR 9, 2026 1 update

**SFMC Extension Async Action**  
This new action supports async batch for SFMC destination extensions.

#### MAR 6, 2026 2 updates

**ConversationRelay widget is now available in Studio**  
Studio now includes a ConversationRelay widget that allows you to connect live voice calls directly to a WebSocket server.

**More actionable error codes for A2P 10DLC Campaign registrations**  
Starting March 23, 2026, we’ll begin rolling out more specific and detailed error codes for US A2P 10DLC Campaign registrations.

#### MAR 4, 2026 1 update

**Twilio end-user certificates for all REST API endpoints will be rotated on April 8, 2026**  
Security and reliability go hand in hand.

#### FEB 27, 2026 1 update

**Verify Events: Message Status Event Types Pilot**  
Verify Events now supports message status events in real time.

#### FEB 26, 2026 1 update

**Introducing RCS Messaging to Canada**  
Twilio Programmable Messaging now supports RCS messaging to Canadian phone numbers.

#### FEB 24, 2026 2 updates

**Opt in to a faster, refreshed Studio canvas experience (beta)**  
We’re introducing a refreshed, easier-to-use Studio canvas in public beta.

**New Guided Compliance Registration Experience for RCS Business Messaging**  
RCS Business Messaging now has a redesigned end-to-end compliance registration flow.

#### FEB 19, 2026 2 updates

**Twilio Functions: Node.js v22 becomes the default runtime on June 11, 2026**  
Starting June 11, 2026, Node.js v20 support in Twilio Functions will end.

**Changes to Public Certificate Authority EKU for SIP over TLS**  
Starting May 1, 2026, Twilio’s public Certificate Authority will no longer include the Client Authentication Extended Key Usage (EKU) extension.

#### FEB 18, 2026 3 updates

**Flex UI 2.16.0 is now available**  
We’re pleased to announce that Flex UI 2.16.0 is now available.

**WhatsApp usernames: New Business Scoped User ID (BSUID) field required starting June 2026**

**[U.S. A2P 10DLC] Campaign Registration - Privacy Policy & Terms & Conditions URL Fields Now Available**  
To support compliance and improve campaign approval rates, Twilio is introducing new fields during U.S. A2P 10DLC Campaign registration.

#### FEB 17, 2026 1 update

**Business Registration Numbers Required for Toll-Free Messaging Traffic**  
To improve message reliability and security.

#### FEB 13, 2026 1 update

**Campaign Verify Token Requirement for Toll-Free Messaging Political Traffic**  
To maintain compliance with industry standards.

#### FEB 9, 2026 1 update

**Twilio REST API certificates moving to AWS Certificate Manager (ACM) starting January 26, 2027**  
Transitioning TLS certificate management.

#### FEB 4, 2026 1 update

**Deprecation of region-specific Twilio API domain patterns**  
Starting April 28, 2026.

#### JAN 30, 2026 1 update

**Verification Attempt DLR Event Types to be Restricted**

#### JAN 28, 2026 1 update

**Word Timings and Multi-language Detection for Twilio Real-Time Transcriptions now Generally Available**  
Twilio Real-Time Transcriptions now supports individual word timings.